Booking Guidelines

• All appointments require a deposit.

• If you cancel, reschedule or make any changes within 24 hours of your appointment, or do not attend a booked appointment, we reserve the right to charge a cancellation fee which is 100% of your deposit.

• We reserve the right to refuse you an appointment if you have more then two failure to attends recorded and will remove you from our services.

• Deposits paid are non-refundable.

• Pre-paid treatments are not transferable to other individuals.

• Pre-paid treatments will be forfeited if you do not attend and give 24 hours notice.

• Refunds will be provided where required under the Australian Consumer Law.

• We do not refund or exchange products for change of mind, only if the product is faulty.

• For more information, please call or text us on 0415 502 064.